Notice of Privacy Practices Tower Medic Pharmacy, Inc.
Effective Date: October 15, 2025
Your Health Information Rights and Our Privacy Practices
This Notice of Privacy Practices describes how Tower Medic Pharmacy, Inc., a 503A compounding pharmacy, may use and disclose your protected health information (PHI) to carry out treatment, payment, or health care operations and for other purposes permitted or required by law. It also describes your rights to access and control your PHI. PHI is information about you, including demographic information, that may identify you and relates to your past, present, or future physical or mental health or condition and related health care services.
Our Commitment to Your Privacy
Tower Medic Pharmacy, Inc. is required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of your PHI and to provide you with this notice of our legal duties and privacy practices. We are also required to abide by the terms of this notice currently in effect. We reserve the right to change our privacy practices and the terms of this notice at any time, provided such changes are permitted by applicable law. Any changes will be effective for all PHI we maintain. The updated notice will be posted on our website and available at our pharmacy.
How We May Use and Disclose Your Protected Health Information
The following categories describe ways we may use and disclose your PHI without your specific authorization:
- For Treatment: We may use your PHI to provide you with prescription medications or compounding services. For example, we may share your PHI with your prescribing physician to coordinate your care or verify a prescription.
- For Payment: We may use and disclose your PHI to bill and collect payment for services. For example, we may share your PHI with your insurance company to process claims.
- For Health Care Operations: We may use your PHI to operate our pharmacy. For example, we may use it to evaluate the quality of our services or train staff.
- To Individuals Involved in Your Care: We may disclose your PHI to a family member, friend, or other person you designate as involved in your care, unless you object.
- As Required by Law: We will disclose your PHI when required by federal, state, or local law, such as reporting adverse drug reactions to the FDA.
- For Public Health Activities: We may disclose your PHI to public health authorities to prevent or control disease or report vital statistics.
- For Health Oversight Activities: We may disclose your PHI to health oversight agencies for audits, investigations, or inspections.
- ForLegal Proceedings: We may disclose your PHI in response to a court or administrative order, subpoena, or other lawful process.
- To Business Associates: We may share your PHI with third parties (e.g., billing or IT services) that perform services for us, provided they agree to protect your PHI.
Uses and Disclosures Requiring Your Authorization
Other uses and disclosures of your PHI not covered by this notice or applicable law will be made only with your written authorization. You may revoke an authorization in writing at any time, except to the extent we have already acted on it. Examples include:
- Uses or disclosures for marketing purposes.
- Disclosures that constitute a sale of PHI.
- Most uses and disclosures of psychotherapy notes (if applicable).
Your Rights Regarding Your Protected Health Information
You have the following rights regarding your PHI:
- Right to Inspect and Copy: You may request to inspect or obtain a copy of your PHI in our records, subject to certain limitations. We may charge a reasonable fee for copying or mailing.
- Right to Amend: If you believe your PHI is incorrect or incomplete, you may request an amendment. We may deny your request under certain circumstances.
- Right to an Accounting of Disclosures: You may request a list of disclosures we made of your PHI, except for those related to treatment, payment, health care operations, or disclosures you authorized.
- Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI. We are not required to agree, except for requests to restrict disclosures to your health plan for services you paid for out-of-pocket.
- Right to Request Confidential Communications: You may request that we communicate with you in a specific way (e.g., by phone instead of email) or at a specific location.
- Right to a Paper Copy of This Notice: You may request a paper copy of this notice at any time, even if you agreed to receive it electronically.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights.
To file a complaint with us, contact our Privacy Officer at the address or phone number below. We will not retaliate against you for filing a complaint.
Contact Information
For questions about this notice, to exercise your rights, or to file a complaint, please contact:
Tower Medic Pharmacy, Inc.
607 W Magnolia
Fort Worth, Texas 76104
Privacy Officer
817-336-8133
info@towermedic.com
You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights at:
200 Independence Avenue, S.W.
Washington, D.C. 20201
1-800-368-1019
TTY: 1-800-537-7697
Changes to This Notice
We may revise this notice at any time. The revised notice will be posted prominently on our website or in our office.